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Five questions to ask yourself before choosing your franchise technology partner. Read More
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As business functions become more specialized (and time remains an irreplaceable commodity), small businesses and franchise organizations are outsourcing essential services. Outsourcing IT services allows small businesses and franchises to focus on core competencies and leave the complexities of systems and solutions to experts in the field. Read More
Cloud computing has advantages for green and veteran franchises to optimize work efficiency no matter the staff size or location. Read More
The International Franchise Association suggests five pivotal risk variables to gauge whether franchisees should invest in a certain brand. Read More
Named one of the best franchises in the U.S. by Forbes in 2016, Planet Fitness business is booming by tightening tummies and increasing muscle mass nationwide. Read More
Chances are if you’re starting or expanding a franchise in any industry a chunk of your change is going toward an unanticipated water fountain or elevator installment costs. Read More
Inconsistent experiences with your brand can leave customers with a negative view of your business. There’s the burger example above, but this concept also applies to universal franchise features like reliable WiFi signals, business phone systems and cyber security. What if calls sporadically drop and in frustration customers don’t try again to schedule an appointment? Read More
Before making any firm decisions for a future technology partner, conduct initial research and talk to several providers to develop a list of questions tailored to your company. Questions may include: Does this solution provide a remote 24/7 unlimited helpdesk without any hidden costs? The reason? Slow troubleshooting can give customer satisfaction a serious hit. Most of today’s payment solutions are cloud based. If your Internet is down for five, 10 or 30 minutes, how will this affect purchases and customer experience? Setbacks occur outside of the Monday through Friday, 8 a.m. to 5 p.m. window. Who will be there for you before and after work hours? Read More
