Customers demand a certain level of service when communicating through the phone with brands. These experiences shape the way they view you and your franchise. Have you invested in recommended, powerful phone tools to increase your chances of best over-the-phone service? Read More
Who’s watching your store in between blinks? While you may be thinking about your business during lunch meetings, holidays and even sleep, who is keeping an eye (or four) on your physical store, property and data? Read More
Do you know someone who is a little too hire happy? Maybe you know the type. It’s the kind of person who writes a few basic keywords into a search engine for a business-related issue and skims websites for the estimated service cost. This person will call the lowest quote option and then book the provider on the spot. With that big box now checked off, he’ll glide into the next task on the list. Read More
Chances are if you’re starting or expanding a franchise in any industry a chunk of your change is going toward an unanticipated water fountain or elevator installment costs. Read More
If you enjoy saving money and time, review the bullet points below to make sure you won’t fall for the five most common mistakes of franchise startups and new builds. Read More