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Phones Will Make or Break Your Customer Experience
Successful franchise businesses require a comprehensive enterprise phone system with a suite of business phone features and flexibility. That's why our VoIP phone service includes unlimited calls to the contiguous U.S. and complete WIRED technical support.
Having a bad experience on the phone impacts the customer's image of your brand. Call latency, or a call with a delay that causes you to talk over each other, as well as interference or a buzzing on the line can be due to several issues.
Proper installation of your building's low voltage wiring is important, and having the internet bandwidth to handle the VoIP calls is important as well. WIRED's trained consultants will work with your franchise or multi-location business to install and maintain a comprehensive business phone system and install the low voltage wiring to ensure quality.
WIRED supplies the traditional customer service add-ons callers expect while applying modern methods of outreach.
Many franchise businesses need a comprehensive enterprise phone system with a suite of business phone features.
We also offer hosted VoIP solutions that are cloud based for cost savings and optimum productivity.
Custom "Messages on Hold" for Franchises
What do customers hear when placed on hold? Having a seasonal marketing message or branded customer care information playing while customers wait on hold is best practice in business. VoIP phones with WIRED allow for a custom recorded message played while customers wait.
These can include online functions, seasonal promotions, service descriptions and more. This provides your valuable customers with additional information and a consistent experience when calling any franchise location.
Best Business Phone Features for Franchises
Phones that direct voice calls through the cloud offer you the flexibility of hosted services with the quality and control of on-site equipment, eliminating maintenance problems and increasing uptime. With your communications in the cloud, your customers will reach you, not a busy signal, if there is an issue at your location.
A business phone system allows a variety of ring options, which also consist of call forwarding and voicemail. In weather emergencies, WIRED can transfer all calls to your cell phone or change the voicemail and ring time remotely. Even a smallest business can have the phone features of a Fortune 500 company.
VoIP Business Phone Pricing Guide:
- 2-way phone line $24.99/month
- User/ Extension $2/month
- Phone Number $1.50/month
Standard Business Phone Features:
- Digital Voicemail
- Caller ID
- Long Distance Calling
- Music on Hold
- Audio Conferencing
- Portal
Premium Features:
- Custom branded message on hold
- Call recording
NO activation fees or hidden costs.
Contact WIRED today for details. Save $100's per month on the same business phone service.
Do you already have SIP phones at your business? They may be compatible with WIRED VoIP phone service.
If not, lease or buy a VoIP full color touch screen business phone from WIRED.
The Yealink T485 lease is just $5/month.
WIFI
DATA PROTECTION
